Salesforce raised prices 9% in August 2023 — the first increase in 7 years. We document every change and the true cost of ownership beyond the published licence price.
Every verified pricing change since we started tracking. Sources documented.
| Buyer Type | Recommendation | Why | Next Step |
|---|---|---|---|
| Startup | Avoid Salesforce unless you have a dedicated admin budget | Implementation costs ($15k-$50k) and ongoing admin needs make Salesforce cost-prohibitive for most startups. HubSpot or Pipedrive are better starting points. | Try HubSpot Free → |
| SMB | Professional ($80/user) — only if you have a part-time admin | Without at least part-time Salesforce admin, Professional won't deliver value. Budget $60-80k/year for admin time on top of licence fees. | Start Trial → |
| Enterprise | Negotiate Enterprise or Unlimited — don't pay list price | At 25+ users, Salesforce negotiates. 15-30% discounts are common for multi-year enterprise agreements. Always use a partner reseller for better pricing. | Contact Sales → |
Salesforce's August 2023 increase was their first in 7 years. Pricing has been stable since — annual billing locks in today's rate.